I was recently wandering around the lobby at Grand Strand Medical Center when I suddenly ran into an oversized bulletin board. I expected...

After a guest lecture at a major US university, I recently had a follow-up conversation with a graduate student. The discussion centered...

The Computerized Maintenance Management System (CMMS) business leader was frustrated. Three years ago, the organization moved to a new...

Facilitating public workshops and comment sessions are typically conducted by public-sector organizations. These sessions are intended to...

Facilitators seldom have the opportunity to use four formats with the same board of directors for four consecutive years. Blame it on...

The stakes are high. The problem is difficult. We search for the facilitation approach that rises to the level of the problem. Not so...

Greg Padgett and I were chatting four years ago, just before the start of the Beaufort-Jasper Water and Sewer Authority annual board...

Jeff Lineberger and Charles Wingard provided some great insights on all types of facilitation. I sat down with Jeff a few months ago to...

Every written or verbal communication needs a structure. The three-act structure stands the test of time because it is a straightforward,...

Reliability assessments require all of the previous six facilitation good practices in the "Five Ways to More Effectively Facilitate…"...

The foundations of systems thinking and facilitation apply to business cases because the analysis requires a group to establish the...

The foundations of systems thinking and facilitation apply to capital programs because the analysis requires a group to establish the...

This article discusses five ways to effectively facilitate block diagrams by conducting pre-session exchanges, asking powerful questions,...

This article discusses five ways to effectively facilitate tree diagrams by conducting pre-session exchanges, asking powerful questions,...

This article discusses five ways to facilitate failure modes and effects analysis (FMEA) more effectively by conducting pre-session...

This article discusses five ways to facilitate root cause analysis (RCA) more effectively through conducting pre-session exchanges,...

We had met at the same place, at the same time, and in the same format every month for the past six months. The team still had eight...

I knew not to ask the question. I was almost certain I had heard the exchange correctly. I asked anyway, "Jim, I am not sure I understood...

Think about the three best-facilitated sessions you have ever attended. I will bet the facilitator used some type of activity that you...

I knew it was going to be a long week when my co-facilitator asked the group, “So, what happens when a submersible pump fails.” Their...