top of page
JD Solomon Inc. provides practical solutions to align asset value and strengthen your asset management program.
 JD Solomon Inc. provides practical solutions to align asset value and strengthen your asset management program.

Understanding asset value is one of the most fundamental questions in facility, infrastructure, and asset management. Yet it’s also one of the most misunderstood because different disciplines approach value from different angles. “Asset value” is not a single number—it’s a collection of perspectives formed by accounting, insurance, engineering, and operations. Getting clear on those perspectives is the first step toward making better decisions.

 

The Big Three

Before covering the many ways to express asset value, it helps to define three basic concepts that support most of the others.

 

Book Value (Accounting)

Book value answers the question, “What is this asset worth on the financial statements?”

 

It represents historical cost minus accumulated depreciation. Book value is essential for audits and financial reporting, but it rarely matches operational or replacement realities.

 

Replacement Value (Insurance)

Replacement value answers, “What would it cost to replace this asset with a similar one today?”

This is the number insurers care about. It is based on current market pricing and is central to risk transfer and disaster recovery planning.

 

Replacement Asset Value (Operations & Maintenance)

Replacement asset value (RAV) answers, “What would it cost to replace this asset in its operating context?”

RAV includes installation, commissioning, engineering, permitting, and indirect costs required to make the asset functional. That is, for operations and maintenance (O&M) purposes. It is the backbone of maintenance budgeting and performance metrics.

 

Each of these concepts reflects a different way of thinking about value. Which one is “best” depends entirely on the decision being made.

 

10 Ways to Express Asset Value

Across engineering, finance, insurance, and operations, at least 10 commonly used expressions of asset value are used in practice. Understanding them reduces confusion and improves decision‑making.


1. Book Value

Historical cost minus depreciation. Useful for accounting, not for operational decisions.

 

2. Market Value

What could the asset be sold for today? Relevant for tradable assets like vehicles or real estate.

 

3. Replacement Value (Insurance)

The cost to replace the asset with a similar one under current market conditions.

 

4. Replacement Asset Value (Operations)

RAV is the cost to replace the asset in service, typically equipment, labor, and disposal of the old equipment.

 

5. Salvage (or Residual) Value

The estimated value at the end of the asset’s useful life. Salvage value is used in depreciation and lifecycle analysis.

 

6. Economic Value

The financial benefit the asset generates or enables, often expressed through avoided costs.

 

7. Service Value

The value of the service the asset provides—water delivered, passengers moved, data processed.

 

8. Strategic Value

Strategic value expresses how the asset supports long‑term organizational goals such as resilience, growth, or sustainability.

 

9. Operational Value

The value is derived from reliability, maintainability, and day‑to‑day performance. Operational value is function-based.

 

10. Lifecycle Value

Total value over the asset’s entire life, considering cost, performance, and risk.

 

Other types of asset value also exist. One is risk-adjusted value (the value modified by the probability and consequences of failure), and the other is social, or community, value (the contribution to quality of life, equity, environmental stewardship, or public expectations).


However, social value and risk-adjusted value, as they are very specialized and not common enough to be included in this list.

 

The Devil is in the Detail

The fine points matter. For example, operational value and RAV seem very similar. However, operational value is used to decide if an asset is doing its job. RAV is used to decide if it’s time to stop repairing it and how much it will cost to put another one in service. A common benchmark is that if annual maintenance costs exceed 2–3% of the RAV, the asset may be a candidate for replacement.


Context Matters

One of the most common issues in practice is mixing accounting value with operational or replacement value. For example:


  • An asset may have little book value but enormous service value.

  • Replacement value may be high, yet the asset may be nearing obsolescence.

  • Replacement asset value may exceed insurance replacement value because of installation and commissioning costs.

 

The problem isn’t the terminology. In practice, the biggest issue is the assumption that everyone is answering the same question.

 

It’s Critical to Communicate Effectively

As an example, this is where framing becomes essential. In the FINESSE Fishbone Diagram®, the first F, Frame, establishes the boundary conditions (context) and definitions.


Without a shared frame, discussions about asset value quickly become misaligned.


A poorly framed asset valuation leads to unrealistic expectations and flawed decisions. A solid understanding of definitions produces a focus consistent with the decision at hand.

 

Asset Value Requires Systems Thinking

Determining asset value is ultimately a systems‑thinking exercise. No single definition stands on its own without context. No valuation is meaningful unless everyone involved answers the same question. Many parts must come together.


When organizations take the time to align terminology, assumptions, and decision needs, they reduce confusion and improve outcomes. Need help getting started? JD Solomon Inc. provides practical solutions to align asset value and strengthen your asset management program.



JD Solomon is the founder of JD Solomon, Inc., the creator of the FINESSE Fishbone Diagram®, and the co-creator of the SOAP criticality method©. He is the author of Communicating Reliability, Risk & Resiliency to Decision Makers: How to Get Your Boss’s Boss to Understand and Facilitating with FINESSE: A Guide to Successful Business Solutions.


The kind of expertise that matters most in risk and uncertainty is expertise in making decisions under uncertainty. JD Solomon Inc. provides practical environmental solutions.
The kind of expertise that matters most in risk and uncertainty is expertise in making decisions under uncertainty.

Expertise matters. Not subject matter expertise, say in something like rebuilding a high-performance motor or understanding the biochemical behavior of blue algae. The kind of expertise that matters most in risk and uncertainty is expertise in making environmental decisions under uncertainty.

 

Risk and Uncertainty Defined

I prefer economist Frank Knight’s 100-year-old definitions of risk and uncertainty. I have found them to be most understandable in practice, and they have stood the test of time.

 

Knight believed that risk was where knowledge was complete, probabilities could be determined, and outcomes predicted. Uncertainty, on the other hand, encompasses imperfect knowledge, unknown or unknowable probabilities, and unpredictable outcomes.

 

Knight believed that moving from a state of uncertainty (unknowns) to a state of calculated risk (knowns) was the key to making profit, of course, considering that in open markets the opportunities to outsmart others have a limited shelf-life.

 

Small Worlds versus Large Worlds

Thirty years later, statistician Jimmie Savage described two human-constructed realms where risk and uncertainty exist. In Small Worlds, we deconstruct larger problems into smaller states that allow us to isolate variables, assume variables act in highly independent ways, and minimize uncertainty. However, in Large Worlds we do not perfect understanding of cause and effect. We struggle with what to leave in and what to leave out of our predictions. Uncertainty reigns. And to make matters worse, the models and associated predictions in our decomposed Small Worlds do not aggregate perfectly back into Large Worlds.

 

In Large Worlds full of uncertainty, understanding what is left out (or missing) is more important than understanding what is included. This rings true in the advice that one of my political mentors once gave me when dealing with politicians – listen to what isnot saidrather than what is said. Savvy politicians and political experts do the former. Rookies and political hacks do the latter, and usually are greatly disappointed.

 

Risk versus Uncertainty

Expertise in decision making under risk is much different from expertise in decision making under uncertainty. In decision making under risk, information that creates knowledge may be available. However, we may not have the experience to assemble it, remove individual biases, communicate it, or use it effectively in group situations. There is an argument, and a good one, that inexperience in decision making is the primary reason we need risk models and risk frameworks.

 

Survival Matters Most

Expertise in decision making under uncertainty, knowledge is imperfect and modeling predictions of the future are highly inaccurate. Expertise – experience coupled with feedback and learning – produces bounded rationality. In other words, expertise dictates that there are simply certain things that we will do and certain things we will not do. No reliance on models here. No optimization here. Where uncertainty dominates, survival – of you and your “tribe” of loved ones – matters most. Enter the Precautionary Principle as a potentially desirable approach.

 

Decisions Under Uncertainty Are Different

Expertise in decision making under uncertainty is also a reason that risk managers – or managers of the knowns – are usually stuck in a world of compliance rather than value-added decision making in the C-suite. It is one thing to be a good risk manager, financial manager, statistician, scientist, or engineer working in small, decomposed worlds. Being a subject matter expert in a technical field, including risk management, is neither necessary nor sufficient for being a decision maker in situations dominated by uncertainty.

 

Environmental Expertise Matters

Bounded rationality for knowing what should be done and what should not be done is more important for decisions under uncertainty than relying on modeled predictions. Knowing what is missing is just as important as knowing what is included. Expertise matters.

 

 

Gary Klein does a good job documenting how decision makers such as firefighters, medical professionals, soldiers, and others make decisions under uncertainty. Gerd Gigerenzer is an excellent reference for decision-making heuristics under uncertainty and has built an academic tradition around Herbert Simon’s discussions of bounded rationality. Nassim Taleb and Annie Duke also have good discussions in their current books, albeit from slightly different perspectives. And, of course, Knight is a worthy source of study on this topic.


 

This article was first published by JD Solomon on LinkedIn.

Solomon, J. D. (2018, October 10). Risk and uncertainty: Expertise matters most. LinkedIn. https://www.linkedin.com/pulse/risk-uncertainty-expertise-matters-most-jd-solomon



JD Solomon Inc. provides solutions for program development, asset management, and facilitation at the nexus of facilities, infrastructure, and the environment. Visit our Environmental page for more information.

 JD Solomon's work connects technical disciplines with human understanding to help people make better decisions and build stronger systems. Learn more at www.jdsolomonsolutions.com and www.communicatingwithfinesse.com.

Synergy builds on the principles that shape group behavior when making big decisions. Synergy is the second S in the FINESSE Fishbone Diagram.
Synergy builds on the principles that shape group behavior when making big decisions. Synergy is the second S in the FINESSE Fishbone Diagram.

Synergy is the second “S” in the FINESSE Fishbone Diagram, and it may be the most misunderstood. Many technical professionals focus on individual personalities, but when the stakes are high and the uncertainty is real, individual traits take a back seat. Group effects dominate. Decisions are shaped not by one person’s logic but by the gravitational pull of an inner circle. If you want to communicate effectively in these environments, you must understand Synergy and, more importantly, work with it rather than against it.

 

Why Synergy Matters More Than You Think

In complex decisions, no one—no matter how smart—can process everything objectively. Decision makers rely on trusted advisors to help them interpret the noise. That inner circle becomes the filter through which information flows, and the group’s collective behavior becomes the real audience for your message.

 

This is why Synergy sits on the bottom fin of FINESSE, alongside Empathy and Structure. These three bones are all about the audience. They remind us that communication is not about what we say; it’s about how the group receives, interprets, and reinforces it.

 

If you’ve ever watched a technically sound recommendation fall apart because one influential participant wasn’t on board, you’ve seen Synergy in action.

 

Three Group Effects That Shape Synergy

Recent FINESSE posts on Frame and Illustrate emphasize clarity, simplicity, and the discipline of staying focused on what matters. Synergy builds on those same principles by helping you understand the forces that shape group behavior.

 

Here are three group effects that matter most:


1. Loyalty

Loyalty is the price of admission to the inner circle. It protects the organization from external threats, but it also slows change. Alliances form. Members “stick together.” A technically superior solution can be lost simply because it disrupts existing loyalties.

 

What to do: Identify the influencers early. If you can’t get the decision maker, get the person the decision maker trusts.

 

2. The Planning Fallacy

Groups routinely talk themselves into unrealistic expectations—budgets that have never been achieved, schedules that have never been met, and performance levels that defy historical evidence.

 

What to do: Use Illustrate (the second bone of FINESSE) principles. Show the historical record visually. Make the unrealistic obvious.

 

3. Performance Culture

As organizations grow, the focus shifts from individual work ethic to group norms, political considerations, and survival instincts. People align with the group to stay in the group.

 

What to do: Frame the decision in terms of organizational priorities, not technical logic. Show how your recommendation supports the group’s shared interests.

 

Why Advocacy Fails—and Dialogue Works

One of the strongest messages from Facilitating with FINESSE is that advocacy rarely works in complex decisions. A team spends months developing a recommendation, presents it once, and hopes the group adopts it. But the group hasn’t processed the information together. They haven’t reinforced it among themselves. They haven’t built Synergy.


A dialogue decision process works better because it brings the group along. It gives them time to absorb, question, and share information between milestones. It acknowledges that advisors change, politics shift, and uncertainty evolves.

 

Dialogue builds Synergy. Advocacy breaks it.

 

How to Use Synergy in Your FINESSE Communication

Here are three practical ways to apply Synergy when using the FINESSE Fishbone Diagram:

 

  • Engage the inner circle early. Don’t wait for the final presentation. Build relationships before you need them.

  • Communicate through influencers. Outsiders are often seen as invaders. Insiders carry messages farther and faster.

  • Give the group time. Big decisions require social reinforcement. Rushing the process creates resistance.

 

The Bottom Line

Synergy reminds us that communication is not a solo act. It is a group performance shaped by loyalty, norms, and shared experience. When you understand these dynamics—and design your communication to work within them—you move from presenting information to facilitating decisions. That is the essence of Communicating with FINESSE.

 

 

The elements of the FINESSE Fishbone Diagram® are Frame, Illustrate, Noise reduction, Empathy, Structure, Synergy, and Ethics.


 

JD Solomon Inc. provides solutions for program development, asset management, and facilitation at the nexus of facilities, infrastructure, and the environment.

 JD Solomon writes and speaks on decision-making, reliability, risk, and communication for leaders and technical professionals. His work connects technical disciplines with human understanding to help people make better decisions and build stronger systems. Learn more at www.jdsolomonsolutions.com and www.communicatingwithfinesse.com

Experts
bottom of page